FAQ

Frequently Asked Questions about wein-sammeln.de

Here you'll find answers regarding purchases, origin, storage, and the people behind wein-sammeln.de. Is a question missing? Write to us directly.

Purchase & Shipping

How secure is purchasing from wein-sammeln.de?

Every bottle we sell is documented. We keep records of its origin, acquisition date, and delivery route. Additionally, all wines are stored under controlled conditions in our wine cellar. Shipping is insured.

How is my order packaged and shipped?

Every order is shipped insured. The packaging is shock-proof Styrofoam, ensuring your bottle arrives undamaged.

Which countries do you ship to?

We ship within Germany, throughout the EU, to Switzerland, Great Britain, and some areas in Southeast Asia. For more information, please refer to our shipping policy here.

What payment methods do you offer?

We offer numerous payment methods, including credit card, Klarna & PayPal payment methods, Google Pay, Apple Pay, and other – partly national – methods.

How long does delivery take?

Our delivery times vary depending on the destination country. Please see our shipping policy page.

Origin & Authenticity

How do you ensure the origin of your wines?

We acquire our bottles primarily through established international auction houses, such as Christie's. We also utilize other reputable auction platforms. Occasionally, we purchase directly from private collectors and dealers.

Do you maintain documentation for each bottle?

Yes. For each bottle, we maintain detailed origin documentation. This includes information on who we acquired it from, as well as the acquisition date and delivery route.

Can I view the origin of a specific bottle?

We are happy to provide general information about the origin upon request. This includes, for example, the auction house or the acquisition method. Personal data of third parties, such as previous private owners, is treated confidentially in accordance with the General Data Protection Regulation (GDPR).

Storage & Fill Level

How does wein-sammeln.de store the wines?

Our wines are stored in an underground wine cellar, where controlled conditions prevail. This includes the correct temperature, humidity, and darkness. These are precisely what decades-old Bordeaux wines need for their maturation.

Why does the fill level differ in old wine?

With wines decades old, a certain reduction in fill level is normal. This generally does not impair the quality. You can find more information on our Fill Level page.

How should I store the wines myself after receiving them?

Store the bottle horizontally to keep the cork moist. Choose a dark, cool place. Ideal temperatures are consistent between 12 and 16 degrees Celsius. Avoid vibrations and strong temperature fluctuations.

About wein-sammeln.de

Who is behind wein-sammeln.de?

Adrian Ehrenberg is responsible for the content of wein-sammeln.de, including the selection of wines, origin research, and blog articles. You can learn more about his background on the About Us page.

What expertise does wein-sammeln.de have in the Bordeaux region?

Our expertise comes from years of dedicated study of Bordeaux wines, with a focus on the 1855 classification. Other Bordeaux classifications are also continuously studied. More about this can be found on the About Us page.

About the Author

Adrian Ehrenberg

For over a decade, I have been immersed in Bordeaux wine, with a focus on the 1855 classification and the history of individual châteaux. At wein-sammeln.de, I am responsible for content and selection.

More about me →